Goods will normally be shipped within 7 working days.
Goods are always shipped on an insured and ‘signed for’ basis.
If for any reason we are unable to ship within 7 days, an item might be temporarily out for stock, for example, we will let you know when we can deliver. You then have the option to accept that or cancel with a full refund.
Return, Refund, Replacement and Cancellation Policy
We wish only to have happy customers. So if for any reason you are unhappy with any of our products, provided you return it to us in new condition within 14 days of receiving it, we will refund you in full.
All products are guaranteed against defects in manufacturing or materials for 12 months from the purchase date. If any product proves faulty for any of those reasons, you may return it for repair or replacement.
You can cancel your order prior to dispatch. If the order has already been shipped, then you must return it in condition as new, for a full refund, less the price of shipping.