Welcome to East UK

TERMS & CONDITIONS

Delivery Policy

Goods will normally be shipped within 7 working days.

Goods are always shipped on an insured and 'signed for' basis.

If for any reason we are unable to ship within 7 days, an item might be temporarily out for stock, for example, we will let you know when we can deliver. You then have the option to accept that or cancel with a full refund.

Refund, replacement and cancellation policy

We wish only to have happy customers. So if for any reason you are unhappy with any of our products, provided you return it to us in good working condition within 7 days of receiving it, we will give you a full refund, less the cost of shipping.

All products are guaranteed against defects in manufacturing or materials for 12 months from the purchase date. If any product proves faulty for any of those reasons, you may return it for repair or replacement.

You can cancel your order within 7 days of placing it. If the order has already been shipped, then you must return it in condition as new, for a full refund, less the price of shipping.